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Contact our Client Services Team

Our care team operating hours are 08:00 - 22:00, Monday to Friday, and 09:00 - 21:00 on a Saturday & Sunday, so please be assured that a reply will be given to you quickly (within 12 - 24 hours).

We’re always here and happy to help. Your care request will be assigned a unique ticket reference number. This number helps us keep everything together, so please note it down.

Alternatively, please email care@lavishalice.com.

Super Fast Delivery

We use DHL, DPD & Royal Mail to fulfil our orders, so your delivery is in safe hands.

Easy Returns

We hope you love your Lavish Alice purchase, however, if it's not quite right, our returns are simple.

24/7 Client Care

Our dedicated Client Care team is available 24/7 and are always on hand to help.

Secure Payments

We offer a wide range of payment options to suit every customer. We accept all major Credit/Debit cards, PayPal, Amazon & Klarna.