THE SEAM x LAVISH ALICE
Introducing, The Seam, our exclusive alternations and repair partners at Lavish Alice. The Seam connects you 'seamlessly' to local specialists to alter, repair and transform all your LA purchases.
Welcome to a sustainable, user friendly, and dedicated service designed with you in mind. Our repair and rewear platform encourages circularity by extending the lifetime of our designer items – taking pieces from pre-loved to re-loved.
What is the Seam?
Repair and Rewear. In partnership with The Seam, our care and repair service is designed to reduce the impact of your most beloved pieces. By caring for and mending quality items, your wardrobe will stand the test of time and your favorite items may be treasured forever.
The secret to long-lasting style is taking proper care of your clothes. Our repairs and alterations service brings you closer to a community of trusted experts in your local area so you can be sure that your clothes are getting the treatment they deserve. Just choose your service, book a virtual consultation with your Maker and let them take care of the rest.
Choose the service
Head to the portal and tell us what you need us to do, and we'll take it from there.
Find A Specialist
The Seam will then match you with a local specialist who'll attend to your every need.
Book Your Project
Your chosen specialist will get back to you within 24 hours with instructions on how to complete the booking.
FAQs
Click on Booking Portal here, where you’ll be asked some questions about the item that you need help with. You will then be matched with the best Maker for your needs. You'll be asked to create an account or sign in if you have one already.
You'll hear from your Maker within 48 hours and can choose to send your item(s) by post, courier, visit a local studio or have your Maker visit your home for a fitting.
You can keep track of your bookings at all times by logging into The Seam and clicking on 'My Projects'.
There are three options for pick-up and collection. You can meet your Maker in person, send your items by postal services or book a courier. If you choose to have your Maker visit you for a fitting, they will charge a £15 per hour travel fee.
Please note, services which require fittings (alterations) are currently only available in select cities across the UK. All other services are available UK-wide, via post or courier.
If your booking requires a fitting, once you have been matched with your Maker they will arrange the best time and place for an appointment. You can arrange a fitting at home, at your workplace or at the Makers’ studio.
When you opt for a home fitting, Makers charge £15/hour to cover the travel time. Your Maker can provide a quote for this prior to the fitting.
Please note, services which require fittings (alterations) are currently only available in select cities across the UK. All other services are available UK-wide, via post or courier.
Every project is uniquely priced; however you can see a link to the Guide prices here.
Our standard service turnaround time is 10 days. We will always let you know if a project is going to take longer than this to complete. If you need an item completed by a certain date please let us know at the beginning of your booking.