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The Autumn Event | Ending Midnight Sunday (GMT)

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Client Services Team

Welcome to 'World Class' customer service, by Lavish Alice. We're looking forward to assisting you today.

Our client services team operating hours are 08:00 to 22:00 (GMT), Monday to Friday, and 09:00 - 21:00 on a Saturday & Sunday, so please be assured that a reply will be given to you quickly (within 6 to 24 hours).

We’re always here and happy to help. Your care request will be assigned a unique ticket reference number. This number helps us keep everything together, so please note it down.

Alternatively, please email care@lavishalice.com.

Your data is always safe and protected by ZenDesk with the following protocols.

  • Encryption In Transit: Communications between our customers and ZenDesk servers are encrypted via industry best-practices HTTPS and Transport Layer Security (TLS) over public networks, ensuring lavishalicecare.zendesk.com and subdomains are accessed only over HTTPS. TLS is also supported for encryption of emails.
  • Encryption At Rest: As a ZenDesk customer, we benefit from the protections of encryption at rest for your primary and secondary DR data stores and storage of attachments.