- Standard delivery (3 – 5 Day)
- £4.00 (Free over £60)
- Next day delivery — order before 2.30pm Monday-Friday
- £6.00 (Free over £100)
- Guaranteed before 1pm express — order before 2.30pm Monday-Thursday
- £10.00 Orders placed after 2.30pm on Thursday will be received before 1pm Monday
Due to COVID-19, orders must be placed before 2.30pm to guarantee Next Day Delivery. Standard delivery will usually take between 3-5 days but due to the national lockdown, there may be temporary delays in receiving your parcel. The quickest way to receive your parcel is to select ‘Express Delivery’ at checkout.
- Euro Priority (3 – 6 Day)
- Euro Express (1 Day) — order before 12.00 midday
- £8.00 (Free over £100)
For our returns policy or to arrange a return please visit our returns page
Please contact firstname.lastname@example.org if you need to raise a query.
If your order is delivered outside the UK, it may be subject to import taxes, customs duties and charges in the destination country, payable by the customer. Please note that these will vary by country.
Terms & Conditions
UK GURANTEED EXPRESS SPECIAL DELIVERY
Delivery by 1pm the next working day
Postcode restrictions apply when ordering a pre 1pm service:
Delivery by 5.30pm the next working day to postcodes: AB30-56, IV21-28, IV40,IV 52, IV54, KW1-14, PA28-38, PH15, 17- 26, PH31-40, PH49-50, HS1, HS3-9, IV41-51, IV55-56, KA27-28, PA20 (0-9), PA41-49, PA60, PA77, KW15, KW16 (Stromness Town only), GY9 (Alderney only), ZE1 (Lerwick), HS3 . Delivery after two working days by 5.30pm for postcodes: GY1, GY9 (Sark), HS2, PA61- 75, PA78, ZE2-3. Delivery after 3 working days by 5.30pm on the third working day to postcodes: KW16-17, PH30, PH41-44.
UK NEXT DAY DELIVERY
Next Day Delivery (Monday – Friday)
Order before 6pm Monday – Friday with next day delivery to receive your order the following day. Order before 11am Saturday to receive your order the following Monday. Any orders placed after 11am Saturday will be processed the following Monday.
Postcode restrictions apply when ordering next day delivery, our couriers aim to deliver the next working day, however it can take an extra day for delivery: GY, HS2, IM, JE, KW16-17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-3
UK STANDARD 2-3 DAY DELIVERY
Postcode restrictions apply when ordering standard delivery, our couriers aim to deliver within 2 working days however it can take an extra day for delivery: BT, GY, HS, IM JE, KW, ZE2 and ZE3
Please note that standard delivery times quoted do not include any delays that may be incurred at customs. Any issues should be raised directly with your local customs office.
UK BANK HOLIDAYS
Please note our warehouse is closed at the weekends and on Bank Holidays (in England). If you order at the weekend or over a Bank Holiday your order will be processed the next working day.