If you need to get in touch with us, please use the form below or alternatively, email us directly using the address - firstname.lastname@example.org. If you query is regarding a refund or return, please be assured that our care team will issue this for you right away.
Our care team operating hours are 09:00 - 24:00 (midnight), Monday to Friday, and 09:00 - 21:00 on a Saturday & Sunday, so please be assured that a reply will be issued quickly. We’re always here and happy to help!
You can also submit a support request by raising a ticket using the black ‘help’ widget in the bottom right hand corner of your screen. This is usually the best way to get in touch, however, if you’re having trouble - please use the email address above and we'll let you know by automatic reply once we’ve received your request safely, and our care team will be in touch as soon as possible.
Your care request will be assigned a unique reference number. This number helps us keep everything together, so please note it down.