Product Page - Returns Tab
To make sure you’ve got all the time you need to fall in love with your order, we have extended our returns policy to 365 days. That’s right, you have a whole year to make your mind up. Like always, returns need to be unworn and as new (with any security ribbons and labels intact) so if you’re not sure right away try and keep your items in the protective bags they arrive in.
You can return your Lavish Alice order to over 600 Asda stores across the UK. Simply head to our returns portal to register your return and get a QR code and print a label in store. (no home printer required)
Take your parcel and QR Code to the Asda toyou signposted returns point or hand to a colleague at your most convenient Asda store.
Please keep hold of your receipt to track your parcel via our returns portal.
You can find the portal here - www.lavishalice.com/returns
Your statutory rights are not affected by our returns policy.
If you need any further help, please contact our customer care team (email@example.com).